Kathy Baxter

Principal Architect of Responsible AI & Tech

Salesforce

As a Principal Architect of Responsible AI & Tech at Salesforce, Kathy develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. She is a member of Singapore’s AI Verify Foundation, a Council Member on the World Economic Forum's Global Futures Council for Data Frontiers, on the EC-Council AI Security Advisory Board, and on the Editorial Board for the open-access journal Advanced Computing. Previously, she has proudly served as a Visiting AI Fellow at NIST. 

Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She is the co-author of two editions of "Understanding Your Users: A Practical Guide to User Research Methodologies." She received her MS in Engineering Psychology/Human Factors Engineering and BS in Applied Psychology from the Georgia Institute of Technology.